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Who we are

Suggested text: Our website address is: https://dulnaonlineshopping.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

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These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

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Thanks for purchasing our products at Dulna online shopping . In order to be eligible for a refund, you must return the product within 3 working days of your purchase. The product must be in the same condition that you receive it and undamaged. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to your original payment method during the purchase. For Bkash payment, it may take 15-20 working days and for SSLCommerz, it may take 20-25 working days. The amount of refund less than 500 BDT will be mobile recharge to your mobile number and the amount of refund more than 500 will be Bkash or Bank transfer. If the product is damaged in any way, or you have initiated the return after 7 working days have passed, you will not be eligible for a refund…


Dulna online shopping guarantees a full refund for any returned items, provided that all items are returned in the same condition they were in upon your receipt. This means the items should not have been damaged, soiled, washed, altered, or worn. If you receive any defective products as like (scratch on the product, not working) and any other problem then you have to claim for return within 24 hours from the time you receipt. After claiming the return you have to bring that product to our showroom or you can send that product via courier and you have to bear the courier charge. After receiving the products we will exchange that product within 5-15 days. Used or Worn products won’t be changed. If you order from us and after delivery, you want to change that will depend on the availability of the products. In this case, you can’t request for a refund, you can exchange your product with another product that is the same price as your product price if the products are available.